MORE financial institutions are integrating artificial intelligence (AI) into their operations as the technology matures and the companies seek to reduce their costs.

AI is now being used both for internal processes as well as for investment decisions, industry players said.

“I think there’s a huge amount of learning from top to bottom in the organisation, not just on how to use AI, but also what the opportunities are and how to use it effectively,” said Marion Leslie, head of financial information at market infrastructure provider Six Group.