Banks rev up training to sharpen digital workforce
DBS is investing S$20m over five years to groom its Singapore employees into digital bankers
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Angela Tan
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Singapore
SINGAPORE banks are putting in more effort and money to bring staff up to speed with new technologies, so as to avoid getting blindsided by the digital wave that is dramatically shaping customer behaviour and expectations.
On Monday, government-owned DBS Bank announced that it was investing S$20 million over five years to groom its 10,000 Singapore-based employees to become digital bankers as Singapore pushes ahead with its Smart Nation vision. Its announcement came a day after Prime Minister Lee Hsien Loong urged businesses in his National Day Rally speech to speed up their digital transformation.
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