The Business Times
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Chatbot helps OCBC scoop up S$10m in home loans

Other banks such as POSB and Standard Chartered Private Bank also offer digital tools to serve customers

Published Wed, Apr 5, 2017 · 09:50 PM

    Singapore

    BANKS are upping their game with financial technology (fintech), with OCBC closing more than S$10 million in home loans through its chatbot application over about three months.

    It said since the launch of the specialised chatbot service for home and renovation loans in January, the bank has received more than 20,000 enquiries through it.

    OCBCFintech

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