The Business Times
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Complaints against banks and insurers on the rise

Financial disputes centre sees 29% rise in complaints from 2015; banks, finance firms top the list with 38%

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Published Mon, Nov 28, 2016 · 09:50 PM
    Airing grievances

    Singapore

    THE number of consumers who have grievances against financial institutions (FIs) in Singapore has grown, says data from the Financial Industry Disputes Resolution Centre Ltd (Fidrec).

    Between July 2015 and June 2016, the centre handled 1,162 complaints, up 29 per cent year on year.

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