Lessons from Britain's digital banking experience
UK experience with digital banks suggests consumer expectations will change, even if incumbents maintain an edge
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Joan Ng
London
JOSH Longhurst has a savings account with the British bank Nationwide Building Society that pays him 5 per cent per annum on up to £2,500 (S$4,250) of his balance.
In comparison, the money he has stashed with digital bank Monzo will earn at most 1.7 per cent a year - possibly even less.
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