Tech failures, risk aversion: a lesson in ING's digital transformation
Its compliance and technology shortcomings suggest a firm that's in such a hurry to embrace digitalisation that it's paid too little attention to basic business practices
Add BT as a preferred source
Amsterdam
SINCE taking charge of ING Groep NV in 2013, chief executive officer Ralph Hamers has laboured to make it the most digitally advanced lender in Europe. His motto: disrupt yourself before a competitor does it first.
It's safe to say the tumult at ING during the last few weeks isn't what he had in mind.
Share with us your feedback on BT's products and services
TRENDING NOW
Shanda co-founder sells Tanglin Hill bungalow for S$76 million
Nearly half of Apac’s wealthy expect market crash or correction, plan to rotate to cash: study
Yeo’s, Tiger Beer and now Gardenia – flight of food manufacturing from Singapore might be just as planned
Jumbo Seafood to close flagship East Coast Seafood Centre outlet on Sep 30
