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Best, but not necessarily the biggest: Piyush Gupta on DBS’ transformation 

Outgoing CEO talks about working across teams, being data-driven and having a purpose 

 Lee Su Shyan
Published Wed, Mar 26, 2025 · 08:50 PM
    • Gupta says: "DBS now has a culture where individuals are more accountable and willing to take decisions."
    • Gupta says: "DBS now has a culture where individuals are more accountable and willing to take decisions." PHOTO: YEN MENG JIIN, BT

    [SINGAPORE] When DBS in 2015 set its sights on being recognised as the world’s best bank, there was scepticism within the management ranks. In terms of the size of assets, DBS was not within spitting distance of the world’s top 10 banks and still is not. It is the largest in South-east Asia though.

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    But as its chief executive Piyush Gupta pointed out: “Changi has been named the best airport in the world. Singapore Airlines is not the biggest airline, but is the best airline in the world. Big doesn’t necessarily mean best.” 

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