The Business Times
business-time-50
SUBSCRIBERS

Beyond bill payments, AXS’ plans for the future include building a payment ecosystem

Digital channels now account for about 75% of the total volume the company handles

Summarise
google-preferred-sourceAdd BT as a preferred source
Benjamin Cher

Benjamin Cher

Published Fri, Aug 29, 2025 · 03:56 PM
    • AXS is now going beyond its kiosks and borders.
    • CEO Jeffrey Goh says: "We are lowering the cost, even for SMEs. As we progress towards a more cashless society, we want to make sure that digital payments are affordable.”
    • AXS is now going beyond its kiosks and borders. PHOTO: BT FILE
    • CEO Jeffrey Goh says: "We are lowering the cost, even for SMEs. As we progress towards a more cashless society, we want to make sure that digital payments are affordable.” PHOTO: AXS

    [SINGAPORE] Since its inception in 2000, AXS has been synonymous with its eponymous kiosks that facilitate online bill payments. Now, it wants to build on its digital capabilities and develop a payment ecosystem.

    Already, the company has cut the number of kiosks it owns to 630, from almost 800 at its peak.

    One reason for the reduction in the self-service kiosks is the rise of smartphones. The AXS m-Station mobile application allows customers to pay their bills on their smartphones.

    Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free.

    Payments

    Copyright SPH Media. All rights reserved.

    Reuse this contentFeedback

    TRENDING NOW

    The fourth Amity Circle retreat was hosted by Temasek Foundation from Apr 8 to 10 in Hanoi.

    Middle East-linked energy supply shocks put Asean Power Grid back in focus

    JLL Singapore has two offices in Singapore, one in CapitaSpring and the other in Paya Lebar Quarter.

    JLL Singapore cuts over 20 jobs or 1% of workforce; Knight Frank Singapore also lays off staff

    Artificial intelligence is taking over many tasks, while young people find it difficult to hold their jobs.

    How China’s young workers are securing their future even as AI disrupts job market, triggers pay cuts

    “Deposit growth should be at the high (to) higher single-digit range,” says DBS CEO Tan Su Shan.

    DBS CEO Tan Su Shan strikes upbeat tone on deposits, wealth growth after strong Q1

    Latest T-bills Treasury Bills Results & Interest NewsLatest SSB Singapore Savings Bonds NewsLatest COE Certificate of Entitlement News
    Latest Johor-Singapore SEZ NewsLatest BTO Build To Order & Sales of Balance NewsLatest STI Straits Times Index NewsLatest SGX Dividends, Share Price NewsLatest Bonds Market NewsLatest Singapore Stocks To Buy NewsLatest Singapore Economy News
    View More