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Beyond bill payments, AXS’ plans for the future include building a payment ecosystem

Digital channels now account for about 75% of the total volume the company handles

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Benjamin Cher

Benjamin Cher

Published Fri, Aug 29, 2025 · 03:56 PM
    • AXS is now going beyond its kiosks and borders.
    • CEO Jeffrey Goh says: "We are lowering the cost, even for SMEs. As we progress towards a more cashless society, we want to make sure that digital payments are affordable.”
    • AXS is now going beyond its kiosks and borders. PHOTO: BT FILE
    • CEO Jeffrey Goh says: "We are lowering the cost, even for SMEs. As we progress towards a more cashless society, we want to make sure that digital payments are affordable.” PHOTO: AXS

    [SINGAPORE] Since its inception in 2000, AXS has been synonymous with its eponymous kiosks that facilitate online bill payments. Now, it wants to build on its digital capabilities and develop a payment ecosystem.

    Already, the company has cut the number of kiosks it owns to 630, from almost 800 at its peak.

    One reason for the reduction in the self-service kiosks is the rise of smartphones. The AXS m-Station mobile application allows customers to pay their bills on their smartphones.

    Payments

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