Beyond bill payments, AXS’ plans for the future include building a payment ecosystem
Digital channels now account for about 75% of the total volume the company handles
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[SINGAPORE] Since its inception in 2000, AXS has been synonymous with its eponymous kiosks that facilitate online bill payments. Now, it wants to build on its digital capabilities and develop a payment ecosystem.
Already, the company has cut the number of kiosks it owns to 630, from almost 800 at its peak.
One reason for the reduction in the self-service kiosks is the rise of smartphones. The AXS m-Station mobile application allows customers to pay their bills on their smartphones.
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