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Capacity crunch ruled out as cause of M1 outage; users to get fee rebates

Annabeth Leow

Annabeth Leow

Published Thu, May 14, 2020 · 09:50 PM

DeeperDive is a beta AI feature. Refer to full articles for the facts.

Singapore

NETWORK operator M1 has blamed network upgrading for its fibre service outages this week, as it offered affected users fee rebates.

Back-to-back failures on Tuesday and Wednesday have already sparked an investigation by the Infocomm Media Development Authority (IMDA), as thousands of users working and studying from home were affected.

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