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Happier customers give petrol stations, car distributors better scores

Published Sun, Jul 12, 2015 · 09:50 PM

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    SINGAPORE'S car owners appear to be happier now than they were a year ago - if not with traffic conditions on the roads, then at least with the businesses that keep their wheels going.

    Petrol stations and distributors of motor vehicles were the only retailers to see a significant improvement in their latest Customer Satisfaction Index of Singapore (CSISG) scores.

    While the retail sector's overall score inched up 0.5 per cent to 70 out of a possible 100, the motor vehicles sub-sector gained 3.1 per cent to score 72.8 and petrol service stations gained 2.1 per cent to score 70.7 points.

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