Michael Kors wants you to feel like you met Michael Kors
Firm is revamping stores and training sales associates to deliver personalised style ideas from namesake designer
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New York
MICHAEL Kors Holdings Ltd's turnaround plan hinges on making its customers feel like they're being personally dressed by its namesake designer - even if they aren't.
The company is revamping stores and training sales associates to deliver personalised style ideas that are handed down from Kors.
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