Nike to tighten online sales in China amid ‘fragmented’ marketplace

[NEW YORK] Nike is trying to lure back shoppers in China by controlling how its products are sold online, directing consumers to official Nike channels as the American sportswear giant continues to lose ground to domestic rivals.

By restricting wholesale distributors’ online sales, the company aims to rebuild trust with Chinese shoppers and sell its products at full price, said Cathy Sparks, vice-president and general manager of Greater China.

Starting in January, key sportswear retailers in China will stop selling Nike’s clothing and shoes online and will instead pivot to in-store sales, Sparks told Reuters.

Online, the company’s products will be sold through new Nike-branded digital storefronts on the popular Chinese e-commerce platforms Tmall, JD.com and Douyin, along with Nike’s website and app.

“Our marketplace has become so fragmented and cluttered,” said Sparks, a 25-year company veteran who was appointed to oversee Chinese operations earlier this year. “What consumers want is an experience that’s premium, true to the brand, trustworthy, and certainly connected between digital and physical.”

Sales decline persists

China, Nike’s third-largest market, remains a key source of concern for the world’s biggest sportswear brand. The e-commerce shift is part of a broader effort to revive growth.

Sales in Greater China fell 17 per cent on a ‌constant-currency basis ⁠in the fourth quarter, the company reported last month, steepening from a 10 per cent decline in the previous quarter.

Fast-rising domestic rivals Anta and Li Ning have chipped away at Nike’s market share, while foreign brands like On and Hoka have also surged.

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The majority of Nike’s 16 store partners in China, which own and manage thousands of Nike stores, will stop selling online, a Nike spokesperson said.

Leading Chinese sportswear retailer Topsports, which generates 22 per cent of its revenue from online sales of Nike products, is among the distributors poised to be affected.

The company’s board anticipates a “significant” short-term negative impact, Topsports said in an exchange filing in Hong Kong on Wednesday. Even so, Topsports “remains committed to working closely with Nike on the offline sales arrangements,” the company said.

“Product problem”

Following local news reports about the potential e-commerce change in June, BNP Paribas senior analyst Laurent Vasilescu said the move would be a “strategic misstep” and would hand opportunities to competitors.

“Nike doesn’t have a distribution problem in China and elsewhere. It has a product problem,” Vasilescu said in a research note.

Releasing products that are more relevant to Chinese consumers is also among Nike’s priorities, Sparks said. The company has appointed a vice-president of local product creation in Greater China, she added. REUTERS