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Delayed DBS PayNow transactions still not processed on Thursday

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Yong Jun Yuan

Yong Jun Yuan

Published Thu, Sep 28, 2023 · 03:23 PM
    • A transaction made by The Business Times at 3.43 pm on Tuesday was marked as “processing” as at 1 pm on Thursday under the transaction history tab of the DBS Digibank app. It has since been rejected.
    • A transaction made by The Business Times at 3.43 pm on Tuesday was marked as “processing” as at 1 pm on Thursday under the transaction history tab of the DBS Digibank app. It has since been rejected. PHOTO: REUTERS

    DBS customers on Thursday (Sep 28) continued to report issues with delayed PayNow transactions, despite repeated assurances by the bank that the issue – which first surfaced two days ago – would be resolved.

    The bank said that it had processed all delayed Fast and Secure Transfers and PayNow transactions as at 11.50 pm on Wednesday.

    However, customers continued to post comments about issues they faced.

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