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DHL Express's Herbert Vongpusanachai is on a mission to make customers more successful in what they do, reports LEE U-WEN

Published Sun, Aug 31, 2014 · 10:00 PM
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IT'S been 11 years since he first joined DHL Express, but Herbert Vongpusanachai sees his work as more than just any other job or career out there.

"I am very passionate about the express delivery business. I am always spurred on by the value we bring to our customers, whether they are multinationals, small and medium-sized enterprises or consumers," he says.

The senior vice-president and managing director of the logistics giant's regional headquarters in Singapore is not one who prefers to stay put in his office the entire day.

The 48-year-old is usually out and about visiting one of the company's many service centres around the island to interact with the 800-plus employees on the payroll.

Once he's done, he even hops on board one of the company's trademark yellow vans to do deliveries with the couriers to understand any challenges that they may fa…

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