Hotels under Far East Orchard’s hospitality joint venture hit by cybersecurity incident
The incident has had no impact on Far East Orchard’s networks, which are “completely independent” from those of TFE Hotels, the group says
[SINGAPORE] Far East Orchard said on Friday (Mar 14) that hotels under its hospitality joint venture, Toga Hotel Holdings Unit Trust, were hit by a cybersecurity incident.
This has affected the networks of TFE Hotels, which is the operating business of Toga Hotel Holdings Unit Trust.
Far East Orchard holds a 35 per cent interest in Toga Hotel Holdings Unit Trust through the company’s 70 per cent-owned subsidiary Far East Hospitality Holdings. The units of the trust are held equally by Australian real estate developer Toga Group and Far East Hospitality Holdings.
According to a statement posted by TFE Hotels on its website, systems in many of TFE’s hotels have since been restored, with the hotels able to serve guests.
It added that as an interim measure, some hotel teams are manually assisting guests, with the hotels’ phone lines diverted to a central customer-service team. Its hotels also have measures in place to prevent the storage of credit card details on its systems.
TFE is currently working with relevant cyber experts towards the restoration of operations, which includes complete access to all its back-end systems, as well as for further investigations.
Far East Orchard said that the cybersecurity incident has had no impact on its own networks, which are “completely independent” from those of TFE Hotels.
Shares of Far East Orchard closed flat at S$1.03 on Friday, before the announcement.
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