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Laggards? Not in insurance, says Aon's global analytics chief

The one area Mr Mang concedes the insurance business needs to catch up on is in customer experience.


WHENEVER Paul Mang is told that the insurance industry is lagging behind in innovation and technology, he finds it very puzzling - and begs to differ.

"I'd say the insurance industry has been using Big Data for 400 years," says the global chief executive of analytics at...

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