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One in five Singaporeans consider switch in main bank in one year: study

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Published Sun, Jul 9, 2017 · 09:50 PM

    Singapore

    ABOUT one in five Singaporean bank customers is considering leaving their primary bank for another lenderin the next 12 months, a study by global market research firm JD Power has found.

    This signals a need for banks to strengthen their relationship and engagement with customers, the report said.

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