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Restoring trust in financial services

Financial institutions need to work a lot harder to earn longstanding customer trust

Anita Gabriel
Published Fri, May 7, 2021 · 05:50 AM

Singapore

THERE is no "future-proofing" the financial sector from fallouts such as the recent Archegos Capital collapse, but financial institutions can learn by re-examining the processes to identify and understand the flaws and risks that led to the saga, said a top executive from UBS.

"Be risk aware, but in my business you can't be risk averse. Occasionally, y…

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