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Retail landlords must reinvent the shopping mall to thrive in new normal

Innovative programmes could go a long way in driving traffic to malls. Jewel at Changi Airport, for instance, has rolled out glamping for the year-end festive season.

IN recent years, retail landlords have been working to tweak their tenant mix by bringing in more activities and food & beverage (F&B) tenants, but the pandemic has shown that landlords have not been moving nearly swiftly enough to reinvent the shopping mall.

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