SATS aims to do more for less with tech

GROUND handler and caterer SATS is investing significantly in technology and innovation to position itself for growth amid a tight labour market and a dynamic operating landscape.

In particular, mega-trends such as rapid urbanisation, the burgeoning demand for travel and the rising popularity of e-commerce are also creating opportunities for the group, says SATS chief executive Alexander Hungate.

For instance, as passenger traffic grows across the region, airports are evolving too, with some mega-airports on the horizon.

Here in Singapore, Changi Airport is launching Terminal 4 at the end of the month, which will boost passenger handling capacity from the current 66 million across the three existing terminals to 82 million annually. …