SIA's ongoing revamp programme seen as necessary amid headwinds
Singapore
SINGAPORE Airlines (SIA) has kicked off its three-year revamp programme as it attempts to boost revenues and curtail costs in a move seen as necessary in a competitive operating environment.
Fifty-six initiatives are being pursued in the first phase, including a review of the group network, engaging suppliers, identifying new ways of reducing fuel burn, rolling out additional self-service options to help ease call-centre volumes as well as reducing in-flight food and beverage wastage.
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