SUBSCRIBERS

‘Significantly higher costs’: Great Eastern suspends pre-authorisation certificate for admission to Mount Elizabeth hospitals

The insurer says it is prioritising facilities that deliver the same care with higher transparency and cost effectiveness

Benjamin Cher
Published Tue, Jun 17, 2025 · 02:38 PM
    • GE customers can still seek care from Mount Elizabeth and Mount Elizabeth Novena with no change to their benefits and claims assessed as usual.
    • GE customers can still seek care from Mount Elizabeth and Mount Elizabeth Novena with no change to their benefits and claims assessed as usual. PHOTO: BT FILE

    [SINGAPORE] Insurer Great Eastern (GE) has temporarily suspended pre-authorisation certificates for Mount Elizabeth Hospitals from Tuesday (Jun 17).

    In a message to its panel doctors, the insurer said that high costs from Mount Elizabeth and Mount Elizabeth Novena hospitals, compared to other private hospitals, have driven this decision.

    “We have observed that average hospital charges at these two facilities are consistently higher than those at comparable private hospitals for similar procedures and case profiles,” GE said. “This has a direct impact on out-of-pocket expenses and insurance affordability for our customers.”

    Copyright SPH Media. All rights reserved.