Singtel app down after software glitch shows details of other customers

[SINGAPORE] - Several Singtel customers were unable to log in to the telco's mobile application on Tuesday morning (March 1), hours after a software glitch on Monday night allowed customers to see the personal information of other customers through the app.

It raised concerns of privacy and account security amongst telco customers, who said on Singtel's Facebook page on Monday night that, instead of their own account, they were logged into a different account and could view personal details, such as the name and address, of a different customer when they opened their My Singtel app.

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