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Singtel remains ‘fully behind’ Optus despite outages and lacklustre returns

Singtel chief says it has to ‘work very hard to rebuild the trust and the confidence’ the outages have taken

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Young Zhan Heng

Young Zhan Heng

Published Thu, Nov 13, 2025 · 04:20 PM
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    • Singtel group chief executive officer Yuen Kuan Moon says the telco has invested A$9 billion (S$7.7 billion) in capital expenditures at Optus over the past five years.
    • Singtel group chief executive officer Yuen Kuan Moon says the telco has invested A$9 billion (S$7.7 billion) in capital expenditures at Optus over the past five years. PHOTO: BT FILE

    [SINGAPORE] Minority shareholders of Singtel might be concerned over its investment in beleaguered Australian telco Optus, given the recent emergency call outage which resulted in fatalities.

    Additionally, Optus’ return on invested capital (ROIC) stood at 1.7 per cent over the past five years – the lowest among Singtel’s business units. The company did not release specific ROIC figures for the other units.

    This was disclosed by Singtel at a media briefing on Wednesday (Nov 12), following the announcement of its results.

    SingtelOptus

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