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Talent a key priority for new GXS Bank CEO Lai Pei Si
The next big quality is empathy, which she has had to learn as well
Published Tue, Aug 26, 2025 · 07:00 AM
[SINGAPORE] It has been some two months since Lai Pei Si took over as chief executive officer of digital bank GXS Bank on Jun 1, and she is making talent her top priority.
Lai said that people are the ones actually building the bank, and it is important to have them aligned with GXS’ purpose. In hiring for GXS, it is not all about competencies, which should be a given.
“It’s really about getting the right mindset, and when you’re new, when you start things from scratch, the mindset that you need, and it’s actually really quite different,” Lai told The Business Times.
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