Contractor error caused server outage behind DBS, Citi banking disruption: Equinix
EQUINIX said on Friday (Oct 20) that a mistake made by its vendor contractor during a planned control system upgrade led to the outage at one of its data centres last Saturday.
The mistake created a technical issue with its chilled water system and caused some of the data centre’s halls to overheat. This impacted its tenants’ operations, including those of Citibank and DBS.
“A vendor contractor incorrectly sent a signal to close the valves from the chilled water buffer tanks, affecting the flow of chilled water to the cooling system,” Equinix said.
KEYWORDS IN THIS ARTICLE
BT is now on Telegram!
For daily updates on weekdays and specially selected content for the weekend. Subscribe to t.me/BizTimes
Telcos, Media & Tech
Thaksin-linked TV broadcaster to shut down after 15 years
Apple intensifies talks with OpenAI for iPhone generative AI features
IBM plots US$730 million expansion of Canadian semiconductor site
DigitalBridge-backed Vantage said to weigh Hong Kong data centres sale
Beijing city to subsidise domestic AI chips, targets self-reliance by 2027
Chinese sellers go to TikTok school to reach buyers abroad