Salesforce jumps as US$60 billion forecast eases revenue growth concerns

    • Salesforce forecasted faster revenue growth in the coming years, easing concerns that AI tools were eroding demand for its software.
    • Salesforce forecasted faster revenue growth in the coming years, easing concerns that AI tools were eroding demand for its software. PHOTO: REUTERS
    Published Thu, Oct 16, 2025 · 10:50 PM

    [BENGALURU] Salesforce shares jumped more than 6 per cent in premarket trading on Thursday (Oct 16).

    This is after the company forecasted faster revenue growth in the coming years, easing concerns that artificial intelligence (AI) tools were eroding demand for its software.

    The Marc Benioff-led company had posted its first revenue decline in about three years earlier this year, sparking fears that businesses focused on AI investments were cutting back on what has long been essential customer management software.

    That has knocked its stock by more than a quarter in 2025 so far. But the company’s better-than-expected forecast of more than US$60 billion revenue in 2030 allayed some of those fears.

    That forecast, unveiled at the company’s Dreamforce event on Wednesday, excluded the boost from its planned US$8 billion acquisition of softwaremaker Informatica.

    The deal, set to complete by the first half of next year, will bolster Salesforce’s AI capabilities by integrating Informatica’s data management tools into its cloud services.

    BT in your inbox

    Start and end each day with the latest news stories and analyses delivered straight to your inbox.

    Salesforce also announced a US$7 billion share-buyback plan over the next six months, a move JPMorgan analysts said reflects “confidence in free cash flow durability and the near-term re-acceleration in bookings and eventually revenue”.

    The new outlook “should help shift the narrative around Salesforce’s business positively and toward the notion of sustainable double-digit growth”, potentially easing investor concerns, analysts at JPMorgan said.

    Earlier this week, the company expanded partnerships, with OpenAI and Anthropic, to embed their advanced AI models into its Agentforce 360 platform, which has now been launched globally across its suite of cloud-based tools.

    The company has also said it would invest US$15 billion in San Francisco over the next five years, to accelerate AI adoption.

    Salesforce’s “healthy pace of margin expansion” could bring it in line with large-cap peers by the end of the decade, Jefferies analysts said. REUTERS

    Share with us your feedback on BT's products and services