Uber delivers mixed report as profit grows, revenue slows

    • Despite the strength in its rideshare business, Uber says total revenue is affected by “business model changes” beginning in the first quarter in 2020.
    • Despite the strength in its rideshare business, Uber says total revenue is affected by “business model changes” beginning in the first quarter in 2020. PHOTO: BLOOMBERG
    Published Tue, Nov 7, 2023 · 08:36 PM

    UBER Technologies gave a mixed picture of its business, showing a second consecutive profitable quarter and an increase in demand for rides and delivery but also slowing revenue growth.

    The company on Tuesday (Nov 7) reported income from operations of US$394 million in the three months ended in September and overall trips growth of 25 per cent. At the same time, revenue was US$9.3 billion, up 11 per cent from a year earlier, but that missed analyst estimates and was the slowest pace of growth in 10 quarters.

    The shares fluctuated in early trading. They were up 1.7 per cent shortly after the market opened in New York after initially being down 2.4 per cent. The stock has gained almost 95 per cent this year.

    Uber’s rideshare business continued to expand faster than analysts expected in the third quarter, driven by improvements in driver supply and trip growth from back-to-school rides the return of corporate travel. Uber also included new offerings in the past quarter such as partnering with Alphabet Inc.’s Waymo to provide ride-hailing of autonomous vehicles on its app, starting in Phoenix. Gross bookings in the mobility, or rideshare, business jumped 31 per cent.

    But growth in the delivery segment was more sluggish, with bookings up 18 per cent, and the freight business continues to struggle, as bookings tumbled 27 per cent in the quarter.

    Despite the strength in its rideshare business, Uber said total revenue was affected by “business model changes” beginning in the first quarter in 2020. Overall third-quarter revenue growth was impacted by a re-classification of certain costs, including payments to drivers or couriers and promotions to platform users or its drivers and couriers, which negatively affected revenue by US$521 million in the period. Uber said in the aggregate there’s been no economic change to operating income or adjusted Ebitda.

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    Chief executive officer Dara Khosrowshahi was optimistic about the results, saying they “demonstrate that Uber continues to drive profitable growth at scale-and why we believe we’re well positioned for the journey ahead, in good or bad macro environments.”

    The company forecast bookings and profit in the last three months of the year that topped analysts’ estimates, signalling robust demand for ride-hailing and food delivery in the busy holiday period.

    Total gross bookings, which include rides, delivery and freight, are projected to be US$36.5 billion to US$37.5 billion in the fourth quarter. Adjusted earnings before interest, tax, depreciation and amortisation will be another record of US$1.18 billion to US$1.24 billion.

    Khosrowshahi said the local nature of Uber’s business makes it more resistant to economic uncertainty. He said Uber is also benefiting from the continued shift of consumer spending from retail to services.

    Uber has been making significant efforts to get more drivers back on the platform after struggling with a shortage tha tincreased fares and wait times. The company said it now has a record 6.5 million active drivers and couriers on the platform. The number of monthly active platform consumers grew 15 per cent in the quarter from a year earlier, with monthly trips matching an all-time high.

    “Both the mobility and delivery segments generated accelerating bookings and hit record high Ebitda margins as a percentage of bookings. That’s fundamentally impressive,” said Evercore ISI analyst Mark Mahaney.

    Uber’s profitability has been a focus since it posted its first operating income on a generally accepted accounting principles basis in the second quarter, a milestone it was able to achieve for a second time in this report. Investors also have been paying attention to the San Francisco-based company’s ability to manage costs and return capital to shareholders as the once free-wheeling startup matures. Free cash flow, which has been a priority for Uber’s management, was US$905 million in the third quarter, ahead of the average estimate of US$652 million.

    Outgoing chief financial officer Nelson Chai said the results make Uber eligible for inclusion in the benchmark S&P 500 Index.

    Uber said the delivery segment was able to improve profit margins by leveraging costs from higher volumes and increased advertising revenue. The company’s advertiser base grew over 70 per cent from a year earlier to more than 445,000 businesses of all sizes.

    “Our relentless focus on improving the product experience for both consumers and drivers continued to power profitable growth,” Khosrowshahi said in the statement. “Uber’s core business is stronger than ever as we enter the busiest period of the year.” BLOOMBERG

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