Tigerair's website glitches irk public, may impact sales
Payment gateway problem caused during maintenance rectified, says airline
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TIGERAIR has faced booking issues with its website, a key platform for ticket sales for the low-cost carrier, for at least two days.
When contacted by BT, a spokesman for Tiger Airways Holdings said that its payment gateway was down yesterday due to a problem triggered by a scheduled maintenance event.
The spokesman added: "The problem arose around 11 am (yesterday) morning, which caused bookings to go into a pending queue. We have since resolved the issue and bookings in the pending queue are currently being processed and cleared."
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