TikTok plans steep holiday discounts, bringing Amazon price war

TIKTOK plans to offer steep holiday discounts in a month-long campaign that will begin in late October, according to documents reviewed by Bloomberg. The social media app aims to lure inflation-battered shoppers to its new online marketplace, taking the first shot in a price war with established competitors Amazon and Walmart.

TikTok, owned by Beijing-based ByteDance, is hosting training sessions next week with merchants selling on its marketplace. It is offering to subsidise discounts of as much as 50 per cent to entice sellers’ participation in its Black Friday programme, which begins Oct 27 and runs through Nov 30, according to the documents. A TikTok spokesperson confirmed the plans.

The company is betting that the busy holiday period – when US shoppers are projected to spend as much as US$284 billion, according to Deloitte – will be a key time to stand out with discounts that compel shoppers to spend money on its new marketplace, which recently launched to US users of its app. 

The popular app is known primarily for short, viral videos, and has more than 150 million monthly active users in the US, TikTok said earlier this year.

TikTok launched its Shop marketplace tab in the US this week, continuing the expansion of a commerce business that is the company’s most promising new source of revenue growth. The app aims to sell US$20 billion in merchandise on the platform globally this year, Bloomberg has reported.

Some merchants who were invited to test out selling to US consumers earlier this year say video campaigns on TikTok help boost sales on the site, but also on competing sites like Amazon and Walmart where US shoppers are more accustomed to shopping. The steep discounts – bankrolled by TikTok – may help US shoppers become more familiar with spending their money directly through the app.

Popular sale days like Black Friday and Cyber Monday are expected to play an especially important role in shoppers’ holiday plans this year, as consumers who have been hobbled by inflation will be particularly attracted to deals, according to a shopper survey by United Parcel Service. 

TikTok will begin its Black Friday-specific sale at 8 pm New York time on Nov 23. Its Cyber Monday sale will take place Nov 28 to Nov 30, according to the documents.

The app is already making itself known to consumers as a place for cheap products – many of them from China. The company offered free shipping and 20 per cent off coupons to users ahead of the introduction of the designated shopping tab. The new marketplace puts price front and centre in large font, and discounts are highlighted.

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The Shop tab opens with “Today’s Deals”. Select users can also tag products in their video to make them shoppable.

“There are over 200,000 verified US merchants on TikTok Shop selling legitimate products – including over 150,000 beauty products that have been validated through our process and represent some of the biggest names in the beauty business,” a TikTok spokesperson said last week. BLOOMBERG