The Business Times

Creating a better air-travel experience

Iata's Fast Travel project gives travellers six time-saving, self-service options

Published Tue, Jul 15, 2014 · 10:00 PM
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THIS year marks the 100th anniversary of the first scheduled commercial flight between St Petersburg and Tampa, Florida, on New Year's Day in 1914.

From a single airplane, a single pilot and a single passenger, commercial aviation has evolved into the global air transport system that this year will safely connect some 3.3 billion travellers with nearly 100,000 flights per day; the industry itself supports 58.1 million jobs.

Travel re-unites friends and families and builds bridges between different cultures - but sometimes, there are challenges in the experience.

In some places, the answer is to build more infrastructure to accommodate all those who want fly.

Improving the process of travel - from how you book your flight to collecting your bags at the end of the journey - will also help make …

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