Delta Air Lines to seek compensation over cyber outage: CNBC

DELTA Air Lines has hired a law firm and will seek compensation from Microsoft and CrowdStrike over a global cyber outage earlier this month that disrupted flights around the world, CNBC reported on Monday.

The Atlanta-based airline has been the slowest among major US carriers to recover following the tech failure that led to more than 2,200 flight cancellations on July 19.

Delta has cancelled more than 6,000 flights so far, leaving hundreds of thousands of travellers stranded. Analysts estimate that the impact on its bottom line could be in the hundreds of millions of dollars.

“We are aware of the reporting, but have no knowledge of a lawsuit and have no further comment,” a CrowdStrike spokesperson said.

Shares of the cybersecurity firm were down about 2 per cent in after-hours trading.

Microsoft, Delta and law firm Boies Schiller Flexner did not immediately respond to Reuters requests for comment.

SEE ALSO

When ‘sorry’ seems to be the smallest number  

Banks need to prioritise spending on cyber defences, says ECB

CrowdStrike says over 97% of Windows sensors back online

CrowdStrike blames defect in content update for epic IT crash

Malaysia asks Microsoft, CrowdStrike to consider covering losses from global outage

US opens probe into Delta following widespread flight cancellations

More

The Business Times turns 50

Five decades of milestones and moments that shaped Singapore’s success story - told through our headlines.

Explore BT50»

The US Transportation Department announced last week it would open an investigation into Delta following the outage-led flight cancellations. REUTERS