Empowering staff drives earnings growth for DHL
Its CIS programme, which is led by top managers, has trained some 100,000 staff to take a can-do attitude
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Singapore
"FUTURE-READY" appears to be Singapore's national buzzword for workers these days.
But at DHL, the management has been walking the talk for almost a decade now with its Certified International Specialist (CIS) programme - a top-managers-led training programme which prepares its workers for the jobs of tomorrow.
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