More consumer protection for US air passengers
Proposed measures include refunds when bags arrive late and getting airlines to reveal more relevant info
Washington
THE Obama administration unveiled sweeping new consumer protections for airline passengers on Tuesday that would give travellers refunds when bags arrive late, require carriers to release more information on tardy flights, and make purchasing tickets more transparent.
The government is also planning to require air carriers to report more information on wheelchairs it loses or damages, and clearer data on the percentage of bags that get lost on flights.
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