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Qantas CEO turns around the airline and his public image

Australian airline's rebound from record losses to record profits in just two years has been exceptional

Published Sun, Oct 23, 2016 · 09:50 PM

    DeeperDive is a beta AI feature. Refer to full articles for the facts.

    Sydney

    QANTAS Airways Ltd chief executive Alan Joyce hired bodyguards in 2011 after receiving death threats for his unprecedented grounding of the airline's entire fleet during a bitter industrial dispute. Five years later, Mr Joyce has largely won over hostile customers, politicians and unions who had called for his head during the national carrier's worst crisis.

    This year, he delivered record profits and the first dividends since 2009, and last Friday he fronted the airline's annual meeting in Sydney to unveil plans for growth.

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