Trashed mail a sign of deeper issues at SingPost?
The firm may have overstretched resources in aggressively growing e-commerce business to sustain its lower-margin postal services
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RECENT lapses, like an errant postman dumping mail into the dustbin, have led the regulator to rap Singapore Post (SingPost) over the knuckles with a warning of "firm action" if need be.
A slew of options are available to the Info-communications Media Development Authority (IMDA), the agency empowered by the Postal Services Act to discipline postal operators.
SingPost is the Republic's only public postal licensee; its duties include managing postbox access, international mail links and stamps. Its licence was renewed for 20 years in 2017.
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