Value creation in banking ecosystems goes beyond transactional partnerships: DBS’ P’ing Lim

CREATING value for every player is crucial in building a successful ecosystem, said P’ing Lim, head of ecosystem and cross-border transfers for DBS’ regional consumer banking business.

Lim – whose role involves seamlessly integrating banking services into customers’ lives – said an ecosystem goes beyond transactional relationships, and should be able to benefit not just customers, but also the bank and the platforms it works with.

“With partners, it’s important that we see where they’re coming from, so that we can co-create something that’s seamless and also good for all of us,” she said.