Airbnb revamps its anti-discrimination policy
It will roll out changes to its reservation request system by year end
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ONLINE rental marketplace Airbnb will address reports of widespread racial discrimination against non-white guests by displaying photos less prominently on its website, promoting instant bookings and changing some of its technology, according to a report commissioned by the company.
The report, released on Thursday, followed months of criticism of Airbnb, sparked partly by comments under Twitter hashtag #AirbnbWhileBlack about discrimination against black people. "Bias and discrimination have no place on Airbnb, and we have zero tolerance for them," chief executive officer Brian Chesky wrote in an email to users. "Unfortunately, we have been slow to address these problems, and for this I am sorry."
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