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Design thinking 'key for businesses now'

Prof Boh (right) moderating the panel discussion at the roundtable. The panel, which included Mr Kea and Ms Kwek (centre), discussed design thinking and how it can help firms remain relevant.


DESIGN thinking is now the way to move for businesses, serving as a viable methodology to streamline internal processes to better serve customers.

Through the use of design thinking, companies are able to generate consumer insights that can be used to create products and...

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