SUBSCRIBERS
Extra hiring for holiday season deliveries backfires on UPS
Published Sun, Jan 25, 2015 · 09:50 PM
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Dallas
AFTER missing millions of deliveries on Christmas in 2013, United Parcel Service Inc (UPS) promised that it would do better next time. It hired thousands more workers to ensure that it could handle a deluge of shipments on its busiest days.
The improvements worked - maybe too well. While they nailed on-time deliveries during the 2014 Christmas season, many workers and trucks were lef…
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