Speaking on the final day of the annual Singapore Retail Industry Conference at Orchard Hotel, Mr Iswaran said: "The 2020 vision. . . is for Singapore to have a vibrant retail industry, comprising a mix of highly productive omni-channel retailers, local brand owners with global footprints, supported by a professional and skilled workforce."
THE vocabulary of retailing in the near future will include "augmented reality", "humanoid assistants" and "omni-channel retailing" as the industry moves to drive innovation and productivity, Minister for Trade and Industry (Industry) S Iswaran said on Thursday.