The Business Times

Starbucks gets new NZ partner in struggle to win Kiwi coffee lovers

Published Mon, Sep 3, 2018 · 09:50 PM

Wellington

STARBUCKS Corp will have a new partner in New Zealand after the licence holder said it will not renew its two-decade-old deal in a region where an entrenched coffee culture has made it difficult for the world's largest coffee chain to thrive.

Fast-food group Restaurant Brands New Zealand Ltd said on Monday that it would let its licence deal expire in October, though Starbucks would keep its doors open and frappuccinos flowing under a new licensee, Tahua Capital, which had acquired the licence for a price of up to NZ$4.4 million (S$4 million).

Restaurant Brands said that the cafe chain was "becoming less relevant to the company's overall direction" and that it intended to focus on its core business of quick-service restaurant brands such as KFC and Pizza Hut.

"Starbucks has never delivered its expectation here," said Brian Gaynor, head of Auckland-based Milford Asset Management. "They had aspirations for it a long time ago when they acquired it first, and it's never been achieved because they're up against local competition from either individual coffee shops or local chains."

New Zealand has a vibrant coffee scene that has created steep competition for major chains such as Starbucks, which first opened in the country in 1998. Small coffee shops selling single origin espresso and drip coffee abound, while national roasting chains such as Mojo Coffee and Fuel Coffee are ubiquitous, and even expanding into China.

Starbucks encountered similar resistance in neighbouring Australia where gourmet cafes have thrived in major cities such as Sydney and Melbourne since post-war Italian immigration introduced espresso to the nation in the 1950s.

A decade ago, Starbucks dramatically reduced its presence in Australia, closing 61 of its 85 coffee shops. It now has 34 shops in Sydney, Brisbane, the Gold Coast and Melbourne.

Restaurant Brands said that Tahua Capital, which was established specifically to buy the assets of Starbucks New Zealand, would seek to secure leases for Restaurant Brands' 22 Starbucks stores, and would employ all 300 current Starbucks employees.

The deal was expected to settle in late October, Restaurant Brands said. REUTERS

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