The Business Times

Woolworths to shut 30 Big W stores over next 3 years

Discount department division has posted losses since 2016; A$1.7b buyback details announced

Published Mon, Apr 1, 2019 · 09:50 PM
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Sydney

WOOLWORTHS Group Ltd will shut about a sixth of its loss-incurring discount department stores over the next three years, Australia's biggest grocer said on Monday, while not ruling out a sale of the long-underperforming division.

The Big W shops, which sell items from clothing to camping gear, kitchen appliances and television sets have been a drag on Woolworths' profitability since their falling profits in 2014 turned to mounting losses three years ago. The division has been in turnaround mode since, without gaining much traction.

The announced exit from 30 stores at a cost of A$270 million (S$260.3 million) illustrates both missteps along the way and the toughness of the market, investors say.

Prioritising range to chase margins, rather than investing in lower prices, drove a slow attrition in customers, said Jason Teh, chief investment officer at Vertium Asset Management, which previously owned Woolworths' shares but sold them in February.

"It means, at some point, you are going to have to hit the big reset button," Mr Teh said. "The business is not making any profits, this is removing some of that drag," he said, referring to the store closures.

Woolworths operates 1,008 supermarkets and 183 Big W stores in Australia. It also owns 181 supermarkets in New Zealand.

The company also announced details of a previously flagged A$1.7 billion share buyback, as it hands back the proceeds from selling its petrol station network in November.

That lifted Woolworth shares 2 per cent to an eight-month high, while the broader market rose 0.6 per cent.

The shrinking of Big W - with two distribution centres to also close along with the stores - comes as retailers across Australia are under immense pressure. The sharpest real-estate downturn in a generation has prompted a matching pullback in consumer spending.

First-half earnings slipped at previously outperforming rivals, Kmart and Target, which are owned by Wesfarmers Ltd and have a market share of nearly 50 per cent, according to research firm IBISWorld, compared with about 20 per cent for Big W.

"The whole sector is relatively challenged right now," Woolworths chief executive officer Brad Banducci said in a conference call.

The division lost A$110 million in the 2018 financial year - less than the A$150.5 million it lost a year earlier.

Woolworths expects the loss to narrow further this year, but also flagged a A$100 million non-cash impairment owing to the gloomy outlook.

Mr Banducci said the company was "open to alternatives" regarding the ownership of Big W, but that its primary focus was to accelerate its lagging turnaround, adding sales in its fiscal third quarter had grown.

"Our customers are starting to vote with their feet," he said. "Translating that sales and transaction growth into profit is where the focus is right now." REUTERS

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