Competition panel investigating online food delivery sector
CCCS looking into use of exclusive agreements and refusal of service by such operators and virtual kitchens
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Claudia Chong
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Singapore
THE Competition and Consumer Commission of Singapore (CCCS) has commenced investigations into the online food delivery and virtual kitchens sectors, with an eye on the use of exclusive agreements and refusal of service by players to block competition.
The investigation, which comes amid tension among some industry players, is focused on two types of conduct, said the competition watchdog in response to queries from The Business Times. One involves exclusive agreements which prevent food and beverage (F&B) tenants of virtual kitchens from using the online food delivery services of competitors.
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