RedMart temporarily suspends new orders amid Covid-19 demand surge
ONLINE grocery platform RedMart has suspended new orders up till Saturday in light of a "surge in orders" amid the Covid-19 outbreak, the company told its customers in a letter on Thursday.
"To help us ensure that delivery slots remain available and consumers can receive their essentials in a timely manner, RedMart will be making some changes to our product assortment and we will be updating our system," the company, which is owned by e-commerce site Lazada, said in its letter. Upcoming deliveries will still be fulfilled.
In addition to the suspension, RedMart will be temporarily reducing its range of products, to instead prioritise daily essentials, such as rice, flour and eggs. Delivery slots will also be assigned based on location and be temporarily limited to specific days and times for each address.
Furthermore, orders will be limited to a maximum of 35 items and cannot exceed 100 kilogrammes. Items also cannot be added to orders once they are placed. Deliveries will be left at customers' doorsteps to minimise physical contact.
"We are monitoring the situation closely and will take additional measures if necessary," RedMart added in its letter.
BT is now on Telegram!
For daily updates on weekdays and specially selected content for the weekend. Subscribe to t.me/BizTimes
Startups
Semiconductor unicorn Silicon Box vows to avoid geopolitical mire
A cheat sheet of startup and tech M&As in South-east Asia
Zilingo ex-CEO’s criminal complaint is retaliation against whistleblowers: source
Gojek and ComfortDelGro Taxi to send untaken rides to each other’s platforms
SG fintech firm Bambu shuts down after missing profit targets, says founder
Telemedicine platforms evolve beyond virtual consultations