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Booking agents tackle friction in tourism voucher checkout

One-stop payment portals, time-slot reminders are key fixes for teething problems

Annabeth Leow

Annabeth Leow

Published Tue, Mar 9, 2021 · 09:50 PM

    Singapore

    USERS eyeing tours and attractions no longer need to click away from operators' websites to redeem their SingapoRediscovers Vouchers (SRV).

    Payment portal integration is one key way that the five appointed SRV booking platforms have responded to brickbats from consumers and merchants, The Business Times has learnt.

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