Give frontline officers the power to decide: Chee

Singapore

FRONTLINE public officers should be empowered to make quick decisions on the ground to respond to urgent situations without having to seek approval from the designated authority, said Senior Minister of State for Trade and Industry Chee Hong Tat on Thursday.

This is because in general, these officers "are often in a better position to make judgment calls than someone sitting in Ministry HQ", said Mr Chee, who was speaking at the 7th Public Sector Internal Audit Conference at Marina Bay Sands.