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Josephine Teo urges CPF Board to fine-tune communication

The CPF Board is already looking at different avenues to reach members to provide personalised advice. Since this year, the board has started providing opportunities for face-to-face meetings for all members reaching the Payout Eligibility Age of 65 years.


MORE can be done to improve communication between the Central Provident Fund (CPF) Board and its members, starting with a review of letters sent to members who are approaching their Payout Eligibility Age (PEA) and increasing opportunities for in-person interactions, said...