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No end in sight to US immigration horrors

After US$1b, plan to replace archaic paperwork with digitised records, online applications shows almost no results

FRIGHTFUL FUTURE: Children from 19 countries at a special Halloween-themed ceremony at the US Citizenship and Immigration Services (USCIS) Washington Field Office in Virginia on Oct 30.


HEAVING under mountains of paperwork, the government has spent more than US$1 billion trying to replace its antiquated approach to managing immigration with a system of digitised records, online applications and a full suite of nearly 100 electronic forms.

A decade in,...

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