Case study: A firm believer in automation to level up

ASK Harry Toh to name one of the biggest challenges in running his family-owned laundry business, and he will cite the ongoing difficulty to recruit enough workers.

It is a common problem faced by Singapore companies these days, exacerbated by the government's ongoing efforts to tighten the inflow of foreign labour.

Small and medium-sized enterprises (SMEs) such as Orchid Laundry, where the 37-year-old Mr Toh is director, find it tougher to hire the manpower needed to ensure smooth operations.